Thank you both for your help!
“Scott was my technician and I could not ask for a more knowledgeable, honest and thorough person to repair my door. He came on a Saturday and replaced the entire broken spring system with a quieter, more reliable system at a very reasonable price. I will use them again and recommend them to my neighbors if/when I have any other Garage door problem. I will also request Scott to make my repair. Pam in the office was also very good. She called to follow up with the schedule and arrival time and treated me the way I believe a good company employee should. Far better than most other repair services with which I have experienced. Thank you both for your help!”